Privacy Policy

Our Commitment to Your Privacy

At gt98, protecting the privacy and personal information of our players is a responsibility we take seriously. This Privacy Policy explains what data we collect when you use our platform, how that data is used, who it may be shared with, and what rights you have over your own information.

By registering an account or continuing to use gt98's services — including cricket betting, live casino, slots, and crash games — you agree to the practices described in this Privacy Policy. We encourage you to read it carefully and contact our support team if you have any questions.

Information We Collect

We collect information from you in several ways as you interact with the gt98 platform. The types of data we gather can be grouped into three categories: information you provide directly, data collected automatically, and information from third parties.

Information You Provide Directly

• Full name, date of birth, and contact details (email address, phone number) provided at registration
• Account credentials such as username and password (stored in encrypted form)
• Identity verification documents (national ID, passport, or utility bill) where required for KYC compliance
• Payment details related to deposits and withdrawals (bKash number, Nagad number, Rocket number, bank account details)

Automatically Collected Data

• Device information: IP address, device type, operating system, browser type and version
• Usage data: pages visited, games played, betting history, session duration, and clickstream data
• Cookies and similar tracking technologies (see the Cookies section below for full details)

Information from Third Parties

• Identity and fraud-check data from KYC verification partners where you have consented to such checks
• Payment processing confirmations from bKash, Nagad, Rocket, Upay, and banking partners to verify transaction status

How We Use Your Information

gt98 uses the data it collects for lawful, specific, and transparent purposes only. We do not use your information in any way that is inconsistent with this policy. Specifically, your data is used to:

• Create and manage your gt98 account, including registration, login authentication, and account security
• Process deposits and withdrawals through bKash, Nagad, Rocket, and other local payment methods securely
• Deliver and personalise our gaming services, including cricket betting odds, slot recommendations, and bonus offers relevant to your activity
• Comply with legal obligations, including anti-money laundering (AML) checks, responsible gaming verification, and age verification to ensure all players are 21 years or older
• Detect, investigate, and prevent fraudulent activity, cheating, multi-accounting, and other violations of our Terms & Conditions
• Send you account notifications, security alerts, promotional offers, and customer support communications (you may opt out of marketing messages at any time)

We may also use aggregated, anonymised data — data from which all personally identifying information has been removed — for internal analytics, product development, and reporting purposes. This anonymised data cannot be used to identify any individual player.

Data Sharing and Disclosure

gt98 does not sell your personal data. We only share your information in the limited circumstances described below, and always with appropriate protections in place.

Service Providers

We work with carefully selected third-party service providers who assist in operating the gt98 platform. These include payment processors (bKash, Nagad, Rocket), game technology providers (such as Pragmatic Play, Evolution Gaming, Spribe), KYC and identity verification vendors, and cloud infrastructure partners. Each provider is contractually bound to handle your data only as directed by gt98 and in strict accordance with our security standards.

Legal and Regulatory Obligations

We may be required to disclose personal information in response to a lawful court order, government request, or regulatory demand. We will only disclose the minimum information required to satisfy such a legal obligation. Where permitted by law, we will notify you of any such disclosure.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of gt98's assets, user data may be transferred as part of that transaction. If such a transfer occurs, we will notify you via email or a prominent notice on our platform, and you will be informed of any changes to this Privacy Policy that arise as a result.

Cookies and Tracking Technologies

gt98 uses cookies and similar technologies (such as local storage and session tokens) to provide a seamless, personalised gaming experience. Cookies are small text files placed on your device by our platform. We use the following types of cookies:

• Essential cookies: required for core platform functions such as login sessions, game state management, and payment flow security — these cannot be disabled
• Functional cookies: remember your preferences such as language settings and game history so you do not need to re-enter them on each visit
• Analytics cookies: help us understand how players navigate and interact with our platform so we can improve performance and content quality

You can control or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the performance of some features on the gt98 platform. By continuing to use our services after being informed of cookie use, you consent to our use of cookies as described here.

Data Security

gt98 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive account credentials, access controls limiting data access to authorised personnel only, regular security reviews and vulnerability assessments, and monitoring for suspicious activity and unauthorised access attempts.

While we apply industry best practices to keep your data safe, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your rights or freedoms, we will notify you and the relevant authorities as required by applicable law.

Data Retention

gt98 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected. For active accounts, we retain account information, transaction history, and game activity logs for the duration of the account's active status and for a defined period thereafter to comply with legal and financial reporting requirements.

When your account is closed, or upon a verified request for data deletion, we will remove or anonymise your personal data within a reasonable timeframe, except where we are legally required to retain it — for example, for anti-money laundering audit trails or dispute resolution records. Any data retained for legal purposes is stored securely and accessed only as legally necessary.

Your Data Rights

As a user of gt98, you have meaningful rights over the personal information we hold about you. You may exerciseany of the following rights at any time by contacting our support team:

• Right to access: request a copy of the personal data we hold about you
• Right to rectification: ask us to correct inaccurate or incomplete personal data
• Right to erasure: request deletion of your personal data where it is no longer necessary for us to retain it
• Right to restrict processing: ask us to limit how we use your data in certain circumstances
• Right to object: object to our processing of your personal data for direct marketing or profiling purposes

To exercise any of these rights, please contact our support team at [email protected]. We will respond to all verified requests within a reasonable timeframe. Please note that certain rights may be subject to limitations where we have a legitimate legal basis to retain or process the data.

Third-Party Payment Methods

gt98 integrates with local Bangladeshi payment gateways including bKash, Nagad, Rocket, and Upay, as well as Dutch-Bangla Bank and other banking partners. When you initiate a deposit or withdrawal, your payment credentials are transmitted directly to the relevant payment provider using encrypted connections. gt98 does not store your full mobile banking PIN, card number, or internet banking password on our servers.

Each payment provider operates under its own privacy policy and terms of service. We encourage you to review the privacy practices of bKash, Nagad, Rocket, and any other payment provider you use when transacting on gt98. gt98 is not responsible for the data handling practices of independent third-party payment providers.

Children's Privacy

gt98 is strictly an adult gaming platform. Our services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. If you are a parent or guardian and believe that a minor has registered on our platform or provided personal information without your consent, please contact us immediately at [email protected]. We will promptly investigate and delete any such data upon verified notification.

Changes to This Privacy Policy

gt98 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our services, technology, legal requirements, or business practices. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of gt98's services after any changes to this Privacy Policy constitutes your acceptance of the updated terms. We recommend checking this page periodically so you remain informed of how your data is being protected.

Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way gt98 handles your personal data, our support team is here to help. We are committed to responding to all privacy-related enquiries promptly and transparently.

You can reach us by email at: [email protected]. Please include your registered username and a brief description of your request so we can assist you as efficiently as possible.